PRIVACY POLICY

This Policy is valid as of January 5 2026

1. Who We Are

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with baibstudios.com (the “Site”). Throughout the Site, the terms “we,” “us,” and “our” refer to1001443932 BAIB AESTHETIC STUDIOS ., operating as baibstudios.com and related online services, including coaching, educational content, digital products, and wellness-related resources.

2. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or content you view, referral sources, and how you interact with the Site (“Device Information”). We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device that often include an anonymous unique identifier

  • “Log files” track actions occurring on the Site and collect data such as IP address, browser type, referring/exit pages, and timestamps

  • “Pixels”, “tags”, and “scripts” may be used for analytics, performance monitoring, and advertising (including tools such as Google Analytics, Google Tag Manager, Meta Pixel, and Wix analytics)

Additionally, when you make a purchase, book a service, or attempt to make a purchase or booking through the Site, we collect certain information from you, including your name, billing address, email address, phone number, and payment-related details (processed via secure third-party processors such as Stripe, PayPal, or Wix Payments). We refer to this information as “Order Information.”

Because we provide health, aesthetic, and wellness-related services, we may also collect information that you voluntarily provide through intake forms, questionnaires, or assessments. This may include, but is not limited to:

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

3. Retention of your personal data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

4. Personal Health Information

Because we provide medical aesthetic treatments, we may also collect Personal Health Information (PHI) that you voluntarily provide, including:

  • Medical history

  • Medications, supplements, and allergies

  • Treatment records and clinical notes

  • Consent forms

  • Before-and-after photographs (with explicit consent)

  • Information relevant to determining treatment eligibility and safety

This information is collected only with your consent and is handled in accordance with the Personal Health Information Protection Act (PHIPA).

When we refer to “Personal Information”, we mean Device Information, Transaction Information, and Personal Health Information, as applicable.

5. How We Use Your Personal Information

We use Transaction Information to:

  • Schedule and manage appointments

  • Process payments

  • Provide invoices and confirmations

  • Communicate regarding bookings, follow-ups, and aftercare

  • Screen for fraud or misuse

We use Personal Health Information to:

  • Assess treatment suitability and safety

  • Deliver medical aesthetic treatments

  • Maintain accurate clinical records

  • Communicate regarding care and aftercare

  • Meet legal, regulatory, and professional obligation.

Personal Health Information is accessed only by authorized personnel and only as necessary to provide care.

We use Device Information to:

  • Improve and optimize the Site

  • Monitor performance and security

  • Understand how clients interact with the Site

  • Evaluate marketing effectiveness

6. Sharing Your Personal Information

We share Personal Information only with trusted third parties who assist in operating our clinic and website, such as:

  • Secure booking and electronic medical record systems

  • Payment processors

  • Email and SMS communication platforms

  • Website hosting and analytics providers

These parties are permitted to use your information only to perform services on our behalf and are required to protect your information in accordance with applicable privacy laws.

We may also disclose information where required to:

  • Comply with legal or regulatory obligations

  • Respond to lawful requests or court orders

  • Protect the rights, safety, or property of our clinic, patients, or others

We do not sell, rent, or trade your Personal Information.

7. SMS / Text Message Communications

If you opt in to receive SMS or text messages from Baib Aesthetic Studios, we collect your phone number and opt-in preferences solely to send appointment reminders, clinic updates, or promotional messages you have consented to receive.

  • No mobile information is shared with third parties for marketing purposes

  • Opt-in data and consent are not shared

  • Subcontractors may be used for technical support only

Standard message and data rates may apply depending on your carrier.

SMS Disclaimer:

Delivery of messages depends on mobile carrier networks. We are not responsible for delays or failed delivery. You may opt out at any time by following the instructions provided in the message.

8. Data Retention

We retain Personal Information only for as long as necessary to fulfill its intended purpose and comply with legal and regulatory requirements.

  • Medical records are retained in accordance with PHIPA and applicable professional standards

  • Financial records are retained for a minimum of seven (7) years as required by the Canada Revenue Agency

  • Marketing records may be retained unless a deletion request is submitted

Certain information may be retained even after a deletion request if required for legal, regulatory, or risk-management purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices, changes in applicable laws, or for operational, legal, or regulatory reasons. If we make material changes, we will update the “valid as of” date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your Personal Information.

10. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.

11. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your information, or wish to make a privacy-related complaint, please contact:

Baib Aesthetic Studios

Email: privacy@baibstudios.com

Address: 1001443932 BAIB AESTHETIC STUDIOS 19-1118 Centre St., Thornhill, ON. L4J7R9