Cancellation Policy
We understand that plans can change, and we strive to accommodate our clients as best as possible. Please review our cancellation policy below:
Clients may make modifications or cancel their appointment up until 24 hours prior to their scheduled appointment time without penalty.
Clients also need to confirm their appointment 48 hours prior to their appointment or it may be cancelled.
We require 24 24-hour notice of any cancellations or changes to your appointment. Patients who provide less than 24 24-hour notice or miss their appointment will be charged a fee of $100. This will be charged to the credit card you provided upon booking.
We appreciate your understanding and cooperation regarding our cancellation policy.
If you have any questions please email us at hello@baibstudios.com
Late Policy
We value your time and strive to provide punctual service to all our clients. Please take note of our late policy:
We have a grace period of 10 minutes for late arrivals and 5 minutes for virtual consults. If you arrive within this grace period, we will do our best to accommodate your full appointment as scheduled.
If you arrive later than 10 minutes, we cannot guarantee that your full treatment can be completed as originally planned. This may result in a shortened session or the need to reschedule your appointment.
If a patient is more than 10 minutes late to their appointment, it will be considered a NO-SHOW, and they will forfeit their $100 deposit fee and will not be credited towards future treatments.
If you anticipate being late for your appointment, please text or call our office as soon as possible. We will do our best to accommodate you, either by rescheduling your appointment for a more convenient time or adjusting your treatment as necessary.
We appreciate your understanding and cooperation regarding our late policy.